Questback Group published their Q2 2022 trading update Friday 15th of July. The company reports overall strong key operational metrices, including 15.4% Annual Recurring Revenue growth (ARR) and a solid Net Retention Rate of 110%.
The company achieved 166% growth in New total ARR (new ARR to new customers + new ARR to existing customers) compared to Q2 2021. Growth of New Customers Sales by 60 % and growth of Expansion Sales by 114% compared to the same period last year. Net Retention Rate, reflecting their ability to both retain and grow existing customer base of 110 % in Q2 2022 (93 % in Q2 2021). Overall, y/y growth in total ARR per end of Q2 2022 was 15.4%, up from negative 2.4% per end of Q2 2021.
Questback CEO, Saeid Mirzaie comments; “The team maintained solid focus and execution during Q2. This resulted in the company´s 8th consecutive quarter with higher year-over-year New Customer Sales and Net Retention Rate, depicting our continuous strengthening capabilities to attract new customers, retaining existing customers, as well as generating more business from existing customer portfolio. Our strong quarterly results also reflect the growing importance of understanding and acting on feedback. We are grateful and proud of the trust our customers place in us.”
